How to request phone support
Requesting help online is the fastest method to submit a support request. However, if you prefer to contact our technical support by phone, the CertiSur Technical Support numbers are:
Please have your account information ready when you call Support. In order for us to help you as soon as possible, we need some information about the problem you are having with your SSL certificate and the environment in which your web server/application server is running.
On the rare occasions that Support personnel are servicing other customers, please leave a detailed message that includes:
Messages are typically responded to within 30 minutes or less.
The response may be by phone or email, or a combination of both, depending on what you specified when creating your support request.